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NUCPS Product Sales

Return and Refund Policy

Clothing/General Merchandise

  • A full refund will be given in your original form of payment if items are returned in the original condition.
  • No refunds after 30 days.
  • Products may be exchanged for the same items, if defective, within 30 days.
  • All clearance items are sold “as is” and cannot be returned.
  • Original shipping charges are non-refundable unless the return is related to our error. 
  • Please return the item(s) via a traceable or insured method.  We are not responsible for returned items that are lost in transit. 
  • Special order items or items that have been altered, decorated, engraved, customized or otherwise embellished at the request of a customer cannot be returned unless the return is related to our error.

Textbooks

  • Textbooks must be in original condition.
  • All returns of 50% or more of an original order will be charged a 20% restocking fee when returned due to overstock.  Returns should be made within 30 days of purchase.

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